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Labor Categories: Project Management and ECM Subject Matter Expert

Project Summary

Developed a comprehensive implementation roadmap and design specification for an enterprise ECM upgrade and migration. Scope of this engagement included the implementation of an IBM P8 enterprise infrastructure, migration of 18 million static documents and 2 million versioned documents supporting 10,000 users and five major custom applications. The source ECM infrastructure included IBM Image Services, Capture and Content Services components. The target infrastructure includes P8 5.x Content Engine, Image Manager, Content Federated Services, Business Process Manager, Application Engine, Workplace XT and custom applications leveraging WebSphere Portlet Factory and Portal Server.

Business Impact

The system migration allowed the IT operations group to utilize the latest versions infrastructure components, such as databases, operating systems and applications servers. The business users benefited from the enhanced capabilities of the new ECM environment providing comprehensive data mining, reporting and business performance monitoring. A soft cost savings of over 2-Million dollars was estimated based on the elimination of duplicate software maintenance costs and a significant decrease in internal help desk support costs.

Labor Categories: Project Management, Infrastructure Architect, Subject Matter Expert 

Project Summary

The Central Data Abstraction Tool (CDAT) project supported the Risk Adjustment and Validation (RADV) initiative. Activities included managing resources related to the development of system components leveraging Agile methodologies leading to rapid application development. Provided additional assistance as an infrastructure architect reviewing and offering advisement related to the operating environment.

Business Impact 

The system provided auditing capabilities for Health Care Provider claims to Medicare. The system enhanced the review of ICD-9 codes and associated costs submitted with claims. The improvement of the audit process led to the identification of over 50-Million dollars of erroneous submissions. The RADV audit process was endorsed by the Executive Branch of the Federal Government.

Labor Categories: Project Management and ECM Subject Matter Expert

Project Summary

Led team that provided ongoing system support related to the both corporate Enterprise Content and Business Process management infrastructures. The environments consisted of over 100 system and application servers supporting over 20,000 users. Technologies included but were not limited to RS6000 hardware, AIX, Windows Servers, Oracle and IBM ECM/BPM.

Business Impact

Insured the continued operation of the corporate ECM environment. Maintained 99.9% system availability supporting a streamlined credit card review and approval process for over 2-Million global applicants per year for FirstUSA. The highly available system allowed Glaxo-SmithKline users uninterrupted review of pharmaceutical specifications and clinical trial results. The process automation allowed the timely review and approval of information through the approval lifecycle.